Privacy Policy

Privacy policy for the website infinilead.app and the application Infinilead (my.infinilead.app) of Infinitask GmbH.

Introduction

We are very pleased that you have shown interest in our company. Data protection is a particularly high priority for the management of Infinitask GmbH. The use of this website (infinilead.app) is generally possible without providing any personal data. However, if a data subject wishes to use special services of our company — in particular the application Infinilead at my.infinilead.app — processing of personal data may become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection provisions applicable to Infinitask GmbH. By means of this privacy policy, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, this privacy policy informs data subjects of the rights to which they are entitled.

As the controller, Infinitask GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible of the personal data processed through this website. Nevertheless, internet-based data transmissions may in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means.

This privacy policy is also available in German. The English version is provided for information purposes; the German version is legally binding.

German version (legally binding)

1. Definitions

The privacy policy of Infinitask GmbH is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy policy, we use, among others, the following terms:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person whose personal data are processed by the controller responsible for the processing.

c) Processing

Processing is any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

i) Recipient

Recipient is a natural or legal person, public authority, agency or other body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients.

j) Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and address of the controller

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

Infinitask GmbH
Fichtenstraße 28
42855 Remscheid
Germany

Email: hello@infinitask.ai
Website: www.infinilead.app

3. Hosting

This website is operated by a hosting provider based in the USA; the processing takes place in the EU (for the provider, see section 15). When the website is accessed, the hosting provider processes technically necessary connection data (in particular the IP address) in order to deliver the content. The processing is based on our legitimate interest in a secure and high-performance provision of the website (Art. 6(1)(f) GDPR). A data processing agreement has been concluded with the provider; transfers to third countries are safeguarded by the EU Standard Contractual Clauses.

4. Cookies, fonts and tracking

This website (infinilead.app) sets a cookie only when the data subject actively selects a language: the cookie “infinilead-lang” stores nothing but the chosen language so that the website appears in that language on the next visit; it is deleted after one year. This storage is strictly necessary for the service expressly requested (Section 25(2) No. 2 TDDDG). Beyond this, the website does not set any cookies, does not use any analytics or tracking services and does not embed any content from third-party CDNs. The fonts used are stored locally on our server (self-hosted); no connection is established to Google Fonts or any other external font service.

The application Infinilead at my.infinilead.app uses only technically necessary cookies to enable sign-in (login session). These cookies are strictly necessary for the operation of the application (Section 25(2) No. 2 TDDDG — German Telecommunications Digital Services Data Protection Act, Art. 6(1)(b) GDPR). No cookies are set for advertising or tracking purposes.

To optimise loading speed, we use Vercel Speed Insights. Technical measurements such as loading times, the page opened and the browser and device type are collected — without cookies and without any identifier that would allow users to be recognised — and evaluated only in aggregated form. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in a fast and stable application.

The data subject can prevent the setting of cookies at any time by means of a corresponding setting in the internet browser used and can delete cookies that have already been set at any time. If the data subject deactivates the setting of cookies, it may not be possible to sign in to the application.

5. Collection of general data and information

This website collects a series of general data and information each time it is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages of our website accessed by an accessing system, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using this general data and information, Infinitask GmbH does not draw any conclusions about the data subject. Rather, this information is required to (1) deliver the content of our website correctly, (2) ensure the long-term functionality of our information technology systems and the technology of our website, and (3) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

6. Registration and login in the application

Registration is required to use the application Infinilead at my.infinilead.app. In the process, we process the email address of the data subject as well as the account data created in the course of use (e.g. name, business name). Sign-in takes place by email (login link) or via an existing account with Google, Microsoft or Apple (for the providers, see section 15). When signing in via such a provider, we receive from it a permanent identifier of the account, the email address and — where released — the name. With Apple, the data subject can release a relay address provided by Apple instead of their own email address; Apple forwards emails sent to this address to them. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or implementation of pre-contractual measures).

In order to connect several sign-in methods to one account, to confirm an email address or to accept an invitation, we send a confirmation code to the email address concerned. We notify the data subject by email about every newly connected sign-in method. To protect the accounts, we log security-relevant events (e.g. connected and disconnected sign-in methods, failed code entries) without the email address. So that the data subject can see under “Settings → Security” where they are signed in, we store for each sign-in the type of browser or app (user agent) and the time of the last activity – no IP address and no location. This information is deleted when the respective sign-in expires or is signed out. If the data subject permanently blocks a sign-in method, we store its identifier until they lift the block themselves. When signing in with Apple, we also store an access token issued by Apple in encrypted form, solely in order to be able to revoke the connection to Apple when the account is deleted. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the security of the accounts and the prevention of unauthorised access.

To send login and system emails, we use an email delivery service as a processor (for the provider, see section 15). In the process, the recipient’s email address is transmitted to the delivery service. Transfers to third countries are safeguarded by EU Standard Contractual Clauses.

7. Payment processing

When a paid plan is booked, payment is processed via the payment service provider Stripe (Stripe Payments Europe, Ltd., Ireland). Payment data (e.g. credit card details) are collected and processed directly by Stripe; we ourselves do not receive complete payment data. The legal basis is Art. 6(1)(b) GDPR (performance of a contract). Further information can be found in Stripe’s privacy policy.

8. Data storage in the application

The data stored in the application Infinilead (in particular the contact and case data created by the respective business) are stored in a separate database for each business with a database provider in a data centre region within the EU (for the provider, see section 15). A data processing agreement has been concluded with the provider. For the personal data that a business stores in Infinilead about its own customers, the respective business remains the controller within the meaning of the GDPR; to that extent, Infinitask GmbH acts as a processor. The data processing agreement is Annex 1 to our General Terms and Conditions (AGB) and is concluded upon registration — for every business, on every plan. The text is available (in German) at infinilead.app/avv.

9. Routine erasure and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage, or insofar as this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage ceases to apply or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with the statutory provisions.

The application Infinilead backs up its databases daily in encrypted form (provider see Section 15). Each backup is kept for 30 days, is protected against deletion during that time and is deleted automatically afterwards. A deletion of data therefore takes effect in the backups after 30 days at the latest. Earlier versions of deleted or replaced file attachments are likewise deleted after 30 days.

10. Rights of the data subject

a) Right to confirmation

Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to exercise this right to confirmation, he or she may contact us at any time.

b) Right of access

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

  • the purposes of the processing
  • the categories of personal data being processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data concerning him or her, or restriction of processing, or to object to such processing
  • the existence of the right to lodge a complaint with a supervisory authority
  • where the personal data are not collected from the data subject: any available information as to their source
  • the existence of automated decision-making, including profiling, referred to in Art. 22(1) and (4) GDPR and — at least in those cases — meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information as to whether personal data have been transferred to a third country or to an international organisation. Where this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.

c) Right to rectification

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject also has the right to have incomplete personal data completed, including by means of a supplementary statement.

d) Right to erasure (right to be forgotten)

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay where one of the following grounds applies and insofar as the processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject withdraws the consent on which the processing was based according to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, and there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
  • The personal data have been unlawfully processed.
  • The erasure of the personal data is required for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Art. 8(1) GDPR.

If one of the above grounds applies and a data subject wishes to request the erasure of personal data stored by Infinitask GmbH, he or she may contact us at any time. We will ensure that the erasure request is complied with without delay.

e) Right to restriction of processing

Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  • The data subject has objected to the processing pursuant to Art. 21(1) GDPR, pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met, the data subject may contact us at any time to request the restriction. We will arrange for the restriction of the processing.

f) Right to data portability

Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

g) Right to object

Every data subject affected by the processing of personal data has the right granted by the European legislator to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, Infinitask GmbH will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.

If Infinitask GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to Infinitask GmbH processing for direct marketing purposes, Infinitask GmbH will no longer process the personal data for these purposes.

h) Automated individual decision-making, including profiling

Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

i) Right to withdraw consent under data protection law

Every data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

To exercise any of the above rights, the data subject may contact us at any time (hello@infinitask.ai). In addition, the data subject has the right to lodge a complaint with a data protection supervisory authority.

11. Legal basis for the processing

Art. 6(1)(a) GDPR serves as the legal basis for our company for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations that are necessary for the provision of the application Infinilead or for the supply of any other service or consideration, the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations that are necessary for carrying out pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6(1)(c) GDPR. Finally, processing operations may be based on Art. 6(1)(f) GDPR. Processing operations that are not covered by any of the above legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or of a third party, provided that the interests, fundamental rights and freedoms of the data subject do not override it. A legitimate interest may be assumed in particular where the data subject is a customer of the controller (Recital 47, sentence 2 GDPR).

12. Legitimate interests pursued by the controller or by a third party

Where the processing of personal data is based on Art. 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

13. Period for which the personal data are stored

The criterion for the period of storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data are routinely erased, provided that they are no longer required for the performance or initiation of a contract.

14. Existence of automated decision-making

As a responsible company, we do not use automated decision-making or profiling.

This privacy policy is based in part on the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as External Data Protection Officer Schweinfurt, in cooperation with the data protection lawyer Christian Solmecke.

15. Service providers and processors

In operating Infinilead, we use the following providers, which process personal data on our behalf — only those we actually use today. A data processing agreement has been concluded with each of them; for providers based outside the EU, the transfer is safeguarded by EU Standard Contractual Clauses. If a provider is added, we notify the businesses by email at least 30 days in advance; it then appears here with the date from which it applies.

  • Amazon Web Services EMEA SARL, Luxembourg — Processing: Frankfurt (EU)
  • Apple Distribution International Ltd., Cork, Ireland — Processing: EU/USA; seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Better Stack, Inc., USA — Processing: EU; seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • ChiselStrike, Inc., USA — Processing: Ireland (EU); seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Cloudflare, Inc., San Francisco, USA — Processing: worldwide; seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Functional Software, Inc., San Francisco, USA — Processing: Frankfurt (EU); seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Google Ireland Limited, Dublin, Ireland — Processing: EU/USA; seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • HeiGIT gGmbH, Heidelberg, Germany — Processing: Germany (EU)
  • Hetzner Online GmbH, Gunzenhausen, Germany — Processing: Germany (EU)
  • Microsoft Ireland Operations Ltd., Dublin, Ireland — Processing: EU/USA; seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Resend, Inc., San Francisco, USA — Processing: Ireland (EU); seated outside the EU, safeguarded by EU Standard Contractual Clauses
  • Stripe Payments Europe, Ltd., Dublin, Ireland — Processing: EU
  • Vercel Inc., Covina, California, USA — Processing: Ireland (EU); seated outside the EU, safeguarded by EU Standard Contractual Clauses

As of: 28 September 2026 (v1.12)